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★★★★★
5 out of 5 stars on Google
Products from Suba Knives are made to be part of your everyday life. This means you can enjoy them for many years to come. Due to our high quality, our products come with a ten-year warranty against manufacturing defects.
10-Year Warranty
As a customer, you are entitled to a two-year warranty under Danish consumer law, but with Suba Knives’ ten-year warranty, you are even better protected. This warranty allows you to make claims regarding any faults or defects up to ten years from the date of delivery. Just remember to keep your invoice.
What does the warranty cover?
The warranty covers material and manufacturing defects, meaning physical faults or defects in the product from the date of delivery. You must present the original invoice as proof of purchase to make a warranty claim. The warranty applies only to private use and is valid only for the original purchaser.
When does the warranty not apply?
The warranty does not cover products that have been improperly stored or used, misused, altered, or cleaned with incorrect methods or products. It also does not cover damage or faults resulting from lack of or incorrect maintenance, contrary to the care instructions.
The warranty does not cover normal wear and tear, scratches, or damage caused by impact or accidents. It is also not valid if the products are used in outdoor or humid environments.
The warranty is valid only if our maintenance guidelines have been followed. You can find care instructions and maintenance advice at www.subaknives.dk to ensure your Suba Knives products last a long time.
How to make a warranty claim?
If you wish to use your warranty, please contact Suba Knives by email or phone.
Steffen@subaknives.com
+45 53 87 40 06
Dear customer,
I’m proud of our knives and the team of skilled craftsmen who work hard to create the best possible tools for our customers.
I truly believe that the quality and design of our knives will make a difference in your kitchen and your daily life. That’s why we offer a 100% satisfaction guarantee for 30 days. If you’re not satisfied with your purchase within this period, please contact us so we can help arrange a return or an exchange for another knife.
Note: The guarantee does not cover products that have been improperly stored or used, misused, altered, or cleaned with incorrect methods or products. It also does not cover damage or faults resulting from lack of or improper maintenance according to the care instructions.
The guarantee is valid only if our maintenance guidelines have been followed. You can find care instructions and maintenance tips at www.subaknives.dk to help ensure your knives last a long time.
I understand that choosing the right product online can be challenging, and we will do everything we can to make sure you are happy with your purchase. We stand fully behind our products and will go the extra mile to ensure your satisfaction. If there’s anything at all, don’t hesitate to reach out!
Thank you again for choosing Suba Knives.
