- Fast delivery
- Right of return for up to 10 years
- Fast delivery
- Right of return for up to 10 years
★★★★★
5/5 star reviews on Trustpilot
Suba Knives products are designed to be a part of your everyday life, ensuring you can enjoy them for many years to come. Thanks to our high-quality craftsmanship, our products come with a ten-year warranty against manufacturing defects.
10-Year Warranty
As a customer, you are entitled to a two-year warranty under the Danish Sale of Goods Act. However, with Suba Knives’ ten-year warranty, you receive even greater protection. This warranty allows you to report any faults or defects for up to ten years from the date of delivery. Just remember to keep your invoice as proof of purchase.
What does the warranty cover?
The warranty covers material and manufacturing defects, meaning any physical faults or deficiencies in the product from the date of delivery. To make a warranty claim, you must present the original invoice as proof of purchase. The warranty applies only to private use and is valid only for the original purchaser.
What Is Not Covered by the Warranty?
The warranty does not cover products that have been improperly stored or used, misused, modified, or cleaned with unsuitable methods or products. Additionally, it does not cover damage or defects resulting from insufficient or incorrect maintenance, as outlined in our care instructions.
The warranty does not apply to normal wear and tear, scratches, or damage caused by impact or accidents. It also does not cover products used in outdoor or humid environments.
The warranty is valid only if our maintenance guidelines have been followed. You can find care guides and maintenance tips at www.subaknives.dk to help ensure the longevity of your Suba Knives products.
How to make a warranty claim?
If you wish to use your warranty, please contact Suba Knives by email or phone.
Steffen@subaknives.com
+45 53 87 40 06
Dear Customer,
I take great pride in our knives and the team of skilled craftsmen who work tirelessly to create the best possible products for our customers.
I believe that the quality and design of our knives will make a real difference in your kitchen and everyday life. That’s why we offer a 100% satisfaction guarantee for 30 days. If you are not satisfied with your purchase within this period, please contact us, and we will be happy to assist you with a return or an exchange for another knife.
Please note: This guarantee does not cover products that have been improperly stored or used, misused, modified, or cleaned with unsuitable methods or products. Additionally, it does not cover damage or defects resulting from insufficient or incorrect maintenance, as outlined in our care instructions.
The guarantee is valid only if our maintenance guidelines have been followed. You can find care guides and maintenance tips at www.subaknives.dk to help ensure the longevity of your knives.
I understand that choosing the right product online can be challenging, and we are committed to making sure you are fully satisfied with your purchase. We stand behind our products 100% and will do everything we can to ensure your satisfaction.
If you have any questions, please don’t hesitate to contact us!
Thank you again for choosing Suba Knives.
From February 25th to March 1st, I will be away from the workshop. Orders placed during this period will be shipped on Monday, March 2nd.
I apologize for the inconvenience and appreciate your understanding.
// Steffen, Owner Suba Knives
